There are several reasons why bet365 accounts can be restricted, including matched betting, unreasonable betting behaviour, GamStop (self-exclusion), and exploitation of bonuses.

For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.

Check that you have sufficient funds available in your payment account to make the deposit. For reasons beyond our control, some card issuers may block transactions to gaming companies. We would advise you to contact your card issuer in this instance.