There are several reasons why bet365 accounts can be restricted, including matched betting, unreasonable betting behaviour, GamStop (self-exclusion), and exploitation of bonuses.

For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.

A continuation bet or c-bet is made by the player who made the last aggressive action on the previous street. C-bets are an essential part of poker strategy.

When Singapore passed the Remote Gambling Act, many major foreign bookmakers stopped operating in the country to comply with the new laws. Bet365 is among the sites that is no longer available to users in Singapore.